App drains my battery quickly
Check if there are multiple apps running
simultaneously on your device.
This can also cause your battery to drain
My App Performance
Facing difficulty with the Hipi app? Find the answers to your queries below. Are you facing any of the below issues? App keeps crashing when I try to shoot videos App keeps crashing when I try to upload videos App keeps crashing when I try to ...
How do I see my current Hipi app version?
The current app version is the version of your app currently in the App Store. Example: Version 220.127.116.11 The best way to find the version number of the Hipi app installed on your device, is to check within the Hipi app itself. Please follow the ...
How can I enable automatic updates for the Hipi app?
Ensuring you’re on the latest version of the Hipi App helps to ensure you’re receiving the latest updates and features from Hipi. The easiest way to do so is to ensure you have automatic updates enabled on your device. To enable automatic updates, ...
App takes too much memory
Please check if you have the latest version of the HiPi app downloaded from the store.
I cannot receive in-app notifications
Enabling notifications for the HiPi app will help you receive HiPi notifications as well. Check whether you have provided the necessary notification permissions to the ZEE5 app.
Hipi Grievance Redressal
Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shreya Banerjee on firstname.lastname@example.org, in the format mentioned ...
Is my Hipi account separate from my ZEE5 account?
Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...
How do I delete my Hipi account?
If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. Click Deactivate Hipi Profile at bottom of the ...
Get to know Hipi!
From the house of ZEE5, a name synonymous with passion and creativity, comes India’s favourite creator destination - Hipi . Made for India, by India, Hipi is an engaging, reliable and safe short video platform where users can freely express ...
Video is not playing
Hipi videos are dependent on internet connectivity. If the video is not playing, please check if you are connected to internet and your signal strength is strong to handle video streaming.