I cannot find saved videos

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• Saved videos do not work properly

  HiPi videos are saved in .mp4 format. Try playing these videos in a player that fully supports a .mp4 video format.

• I cannot save videos

  HiPi videos are saved in your phone gallery. Check whether necessary permissions have been given to the HiPi app to access your phone gallery. Also, ensure that your phone memory is not full.

• I cannot find my video

  Having trouble finding your video? Find the answers to your queries below. My video was taken down due to violation of community standards People cannot find a video that I just uploaded under my profile page The total number of my videos is wrong

• Video or Audio

  Need help to create and publish your Hipi videos? Please select the category which best suits the issue you’re facing.  Recording & playing videos We're here to help! Please select the issue you're facing below:  Video is unable to play Video is ...

• My draft videos are deleted

  To save a video as a draft, simply click Save as draft on posting screen. Once you save the video as a draft, you can find that video in the Drafts section under the Me tab. If you wish to post the draft videos, then simply long press the video and ...

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• Hipi Grievance Redressal

  Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shrutika Saraswat at grievance@hipi.co.in , in the format mentioned ...

• How do I delete my Hipi account?

  If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. ​Click Deactivate Hipi Profile at bottom of the ...

• Hipi-Privacy Policy

  We, Zee Entertainment Enterprises Limited (“we”, “us”, “ZEEL”) value the trust placed in us by You and therefore, we follow the highest standards of privacy guidelines to protect the information shared by You with us.   This Privacy Policy (“Privacy ...

• Trying to log in to my Hipi account / I forgot my password

  If you don’t remember your password, you'll need to reset your password using the Forgot Password option on the login page. You'll need to sign out of Hipi to see the login page.

• Is my Hipi account separate from my ZEE5 account?

  Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...