I cannot receive in-app notifications
Enabling notifications for the HiPi app
will help you receive HiPi notifications as well.
Check whether you have provided the necessary
notification permissions to the ZEE5 app.
I cannot receive push notifications
Enabling notifications for the ZEE5 app will help you receive HiPi notifications as well. Check whether you have provided necessary notification permissions to the ZEE5 app.
My Notifications & Messages
Need help with your app notifications or messages ? Find the answers to your queries below. In-app notification Notifications list will not load I cannot receive in-app notifications I have read all notifications, however an unread dot still ...
Notifications list will not load
You will need an active internet connection to view notifications list. Check if you are connected to the internet and try again.
How do I see my current Hipi app version?
The current app version is the version of your app currently in the App Store. Example: Version 126.96.36.199 The best way to find the version number of the Hipi app installed on your device, is to check within the Hipi app itself. Please follow the ...
I cannot receive messages from other people
To send messages to or receive message from another user, both of you need to be following each other. Check if you are also following the person who is trying to send you a message.
Hipi Grievance Redressal
Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shreya Banerjee on firstname.lastname@example.org, in the format mentioned ...
Is my Hipi account separate from my ZEE5 account?
Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...
How do I delete my Hipi account?
If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. Click Deactivate Hipi Profile at bottom of the ...
Get to know Hipi!
From the house of ZEE5, a name synonymous with passion and creativity, comes India’s favourite creator destination - Hipi . Made for India, by India, Hipi is an engaging, reliable and safe short video platform where users can freely express ...
Video is not playing
Hipi videos are dependent on internet connectivity. If the video is not playing, please check if you are connected to internet and your signal strength is strong to handle video streaming.