Saved videos do not work properly

Saved videos do not work properly

HiPi videos are saved in .mp4 format.

Try playing these videos in a player that fully supports a .mp4 video format.


    • Related Articles

    • I cannot find saved videos

      HiPi videos are saved in your phone gallery. Check the Downloaded (videos) section in your phone gallery.
    • Video does not work properly after sharing

      HiPi videos are shared in a .mp4 format. Check if the video is being played in a video player, that supports a .mp4 format video.
    • I cannot save videos

      HiPi videos are saved in your phone gallery. Check whether necessary permissions have been given to the HiPi app to access your phone gallery. Also, ensure that your phone memory is not full.
    • Filters/ effects do not work properly

      Try restarting your app and phone and check again.
    • Videos is blurry while playing

      Hipi videos are short in nature and created by its users. These videos are shot completely as per their creative genius. If the video is blurry, check if any effects that you have added have made it so.
    • Popular Articles

    • Hipi Grievance Redressal

      Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shreya Banerjee on grievanceredressal@zee5.com, in the format mentioned ...
    • Is my Hipi account separate from my ZEE5 account?

      Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...
    • How do I delete my Hipi account?

      If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. ​Click Deactivate Hipi Profile at bottom of the ...
    • Get to know Hipi!

      From the house of ZEE5, a name synonymous with passion and creativity, comes India’s favourite creator destination - Hipi . Made for India, by India, Hipi is an engaging, reliable and safe short video platform where users can freely express ...
    • Video is not playing

      Hipi videos are dependent on internet connectivity.   If the video is not playing, please check if you are connected to internet and your signal strength is strong to handle video streaming.