The total number of my videos is wrong
To access videos that you have created,
visit the Me section at the bottom of HiPi homepage.
Your videos are divided into three
- Private (all videos set as
private to yourself only)
- Drafts (all videos which are
created however not posted by you)
Check if you are considering videos from
all these sections while adding up the
The total number of my likes is wrong
HiPi users can also undo previous likes on your videos. Therefore, the total number of likes is the actual count at any given moment of time.
I cannot save videos
HiPi videos are saved in your phone gallery. Check whether necessary permissions have been given to the HiPi app to access your phone gallery. Also, ensure that your phone memory is not full.
I cannot find saved videos
HiPi videos are saved in your phone gallery. Check the Downloaded (videos) section in your phone gallery.
Videos is blurry while playing
Hipi videos are short in nature and created by its users. These videos are shot completely as per their creative genius. If the video is blurry, check if any effects that you have added have made it so.
I cannot share videos
To share videos, select Share icon on the video followed by the preferred platform (Facebook, Instagram and so on) through which you would like to share the video. If you are still unable to share, check if you have installed the app for the ...
Hipi Grievance Redressal
Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shreya Banerjee on firstname.lastname@example.org, in the format mentioned ...
Is my Hipi account separate from my ZEE5 account?
Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...
How do I delete my Hipi account?
If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. Click Deactivate Hipi Profile at bottom of the ...
Get to know Hipi!
From the house of ZEE5, a name synonymous with passion and creativity, comes India’s favourite creator destination - Hipi . Made for India, by India, Hipi is an engaging, reliable and safe short video platform where users can freely express ...
Video is not playing
Hipi videos are dependent on internet connectivity. If the video is not playing, please check if you are connected to internet and your signal strength is strong to handle video streaming.