Video does not work properly after sharing
HiPi videos are shared in a .mp4 format.
Check if the video is being
played in a video player, that supports a .mp4 format video.
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Video or Audio
Need help to create and publish your Hipi videos? Please select the category which best suits the issue you’re facing. Recording & playing videos We're here to help! Please select the issue you're facing below: Video is unable to play Video is ...
Saved videos do not work properly
HiPi videos are saved in .mp4 format. Try playing these videos in a player that fully supports a .mp4 video format.
Filters/ effects do not work properly
Try restarting your app and phone and check again.
Create a video
Wondering how to publish your Hipi videos? On the recording screen, you’ll see a ton of awesome features that allow you to record and edit within the app such as: Beauty filter: Turn it on and remove fine lines from your face. Video speed: Helps ...
Video is not playing
Hipi videos are dependent on internet connectivity. If the video is not playing, please check if you are connected to internet and your signal strength is strong to handle video streaming.
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Hipi Grievance Redressal
Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shrutika Saraswat at grievance@hipi.co.in , in the format mentioned ...
How do I delete my Hipi account?
If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. Click Deactivate Hipi Profile at bottom of the ...
Hipi-Privacy Policy
We, Zee Entertainment Enterprises Limited (“we”, “us”, “ZEEL”) value the trust placed in us by You and therefore, we follow the highest standards of privacy guidelines to protect the information shared by You with us. This Privacy Policy (“Privacy ...
Trying to log in to my Hipi account / I forgot my password
If you don’t remember your password, you'll need to reset your password using the Forgot Password option on the login page. You'll need to sign out of Hipi to see the login page.
Is my Hipi account separate from my ZEE5 account?
Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...