My App Performance
How can I enable automatic updates for the Hipi app?
Ensuring you’re on the latest version of the Hipi App helps to ensure you’re receiving the latest updates and features from Hipi. The easiest way to do so is to ensure you have automatic updates enabled on your device. To enable automatic updates, ...
How do I see my current Hipi app version?
The current app version is the version of your app currently in the App Store. Example: Version 18.0.0.12 The best way to find the version number of the Hipi app installed on your device, is to check within the Hipi app itself. Please follow the ...
App drains my battery quickly
Check if there are multiple apps running simultaneously on your device. This can also cause your battery to drain quickly.
App takes too much memory
Please check if you have the latest version of the HiPi app downloaded from the store.
I am consistently receiving network related error messages
HiPi requires an active network connection in order to work. Check if you are connected to the internet and try again.
My App Performance
Facing difficulty with the Hipi app? Find the answers to your queries below. Are you facing any of the below issues? App keeps crashing when I try to shoot videos App keeps crashing when I try to upload videos App keeps crashing when I try to ...
Crashing / Freezing / Lagging
Are you facing any of the below issues? App keeps crashing when I try to shoot videos App keeps crashing when I try to upload videos App keeps crashing when I try to play/load videos App keeps freezing when I try to shoot videos App keeps freezing ...