My App Performance

My App Performance

Facing difficulty with the Hipi app? Find the answers to your queries below.

Are you facing any of the below issues?
  1. App keeps crashing when I try to shoot videos
  2. App keeps crashing when I try to upload videos
  3. App keeps crashing when I try to play/load videos
  4. App keeps freezing when I try to shoot videos
  5. App keeps freezing when I try to upload videos
  6. App keeps freezing when I try to play/load videos
  7. App keeps lagging when I try to shoot videos

If yes, then try any one or more of the following steps:

  1. Check if you have the latest version of Hipi app downloaded from the app store. If not, upgrade the app and try again.
  2. Reboot your device, and try accessing Hipi again.
  3. Ensure that you have enough storage space on your device.

Network Issues

Memory/ Power consumption


    • Related Articles

    • How do I see my current Hipi app version?

      The current app version is the version of your app currently in the App Store. Example: Version 18.0.0.12 The best way to find the version number of the Hipi app installed on your device, is to check within the Hipi app itself. Please follow the ...

    • App takes too much memory

      Please check if you have the latest version of the HiPi app downloaded from the store.

    • I cannot receive in-app notifications

      Enabling notifications for the HiPi app will help you receive HiPi notifications as well. Check whether you have provided the necessary notification permissions to the ZEE5 app. ​

    • How can I enable automatic updates for the Hipi app?

      Ensuring you’re on the latest version of the Hipi App helps to ensure you’re receiving the latest updates and features from Hipi. The easiest way to do so is to ensure you have automatic updates enabled on your device. To enable automatic updates, ...

    • How do I view videos without logging on to the Hipi app?

      Hipi is now a separate app, no longer on the ZEE5 app. If you are a non-registered user, you can view video feeds created by other users for 20 minutes in your first view. Post that, you will need to log in. If you are a registered user, you have an ...

    • Popular Articles

    • Hipi Grievance Redressal

      Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shrutika Saraswat at grievance@hipi.co.in , in the format mentioned ...

    • How do I delete my Hipi account?

      If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. ​Click Deactivate Hipi Profile at bottom of the ...

    • Is my Hipi account separate from my ZEE5 account?

      Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...

    • Tips to get popular on Hipi

      You can grow and popularize your Hipi account by undertaking the following steps: Create lots of videos Be creative and original in your videos  Share your Hipi videos on other platforms  Participate in challenges and sponsored hashtags ​Participate ...

    • What is Hipi and how to download?

      What is Hipi? Hipi is India’s favourite short video app that brings you the latest trending videos that you can enjoy, share with your friends and set as WhatsApp Status. Whether you’re a singing enthusiast, a dance lover, a fashionista, or looking ...