I cannot find my video

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• Video or Audio

  Need help to create and publish your Hipi videos? Please select the category which best suits the issue you’re facing.  Recording & playing videos We're here to help! Please select the issue you're facing below:  Video is unable to play Video is ...

• I cannot find certain users, sounds, tags

  Check if the typed spelling is correct for the search term you are trying to find.  HiPi is growing and more users, sounds and videos are added day by day.  If you do not find certain users and they are in your contact list, feel free to invite them ...

• People cannot find a video that I just uploaded under my profile page

  Please allow a couple of minutes for transition of the video. Try checking back again in a while.

• Create a video

  Wondering how to publish your Hipi videos? On the recording screen, you’ll see a ton of awesome features that allow you to record and edit within the app such as: Beauty filter:  Turn it on and remove fine lines from your face.   Video speed: Helps ...

• Video is not playing

  Hipi videos are dependent on internet connectivity.   If the video is not playing, please check if you are connected to internet and your signal strength is strong to handle video streaming.

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• How do I delete my Hipi account?

  If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. ​Click Deactivate Hipi Profile at bottom of the ...

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• Trying to log in to my Hipi account / I forgot my password

  If you don’t remember your password, you'll need to reset your password using the Forgot Password option on the login page. You'll need to sign out of Hipi to see the login page.

• Is my Hipi account separate from my ZEE5 account?

  Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...