My Notifications & Messages

My Notifications & Messages

Need help with your app notifications or messages ? Find the answers to your queries below.

In-app notification  

Push Notification 

Message


    • Related Articles

    • I cannot receive push notifications

      Enabling notifications for the ZEE5 app will help you receive HiPi notifications as well. Check whether you have provided necessary notification permissions to the ZEE5 app.
    • Notifications list will not load

      You will need an active internet connection to view notifications list. Check if you are connected to the internet and try again.
    • I cannot receive in-app notifications

      Enabling notifications for the HiPi app will help you receive HiPi notifications as well. Check whether you have provided the necessary notification permissions to the ZEE5 app. ​
    • I cannot send messages to other people

      To send to or receive messages from another user, both of you need to be following each other. Check whether the person you are trying to message is also following you back.
    • I cannot receive messages from other people

      To send messages to or receive message from another user, both of you need to be following each other. Check if you are also following the person who is trying to send you a message.
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