My Notifications & Messages

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• I cannot receive push notifications

  Enabling notifications for the ZEE5 app will help you receive HiPi notifications as well. Check whether you have provided necessary notification permissions to the ZEE5 app.

• Notifications list will not load

  You will need an active internet connection to view notifications list. Check if you are connected to the internet and try again.

• I cannot receive in-app notifications

  Enabling notifications for the HiPi app will help you receive HiPi notifications as well. Check whether you have provided the necessary notification permissions to the ZEE5 app. ​

• I cannot send messages to other people

  To send to or receive messages from another user, both of you need to be following each other. Check whether the person you are trying to message is also following you back.

• I cannot receive messages from other people

  To send messages to or receive message from another user, both of you need to be following each other. Check if you are also following the person who is trying to send you a message.

• Popular Articles

• Hipi Grievance Redressal

  Lodging of Grievance If you wish to register any complaint in respect of any audio visual content uploaded on Hipi, please register the complaint with our grievance officer Ms. Shrutika Saraswat at grievance@hipi.co.in , in the format mentioned ...

• How do I delete my Hipi account?

  If you need to deactivate your Hipi account, perform the following steps: You can deactivate your Hipi account from the Me section. Click Settings at top right of the Me section. Select Hipi Preference. ​Click Deactivate Hipi Profile at bottom of the ...

• Hipi-Privacy Policy

  We, Zee Entertainment Enterprises Limited (“we”, “us”, “ZEEL”) value the trust placed in us by You and therefore, we follow the highest standards of privacy guidelines to protect the information shared by You with us.   This Privacy Policy (“Privacy ...

• Trying to log in to my Hipi account / I forgot my password

  If you don’t remember your password, you'll need to reset your password using the Forgot Password option on the login page. You'll need to sign out of Hipi to see the login page.

• Is my Hipi account separate from my ZEE5 account?

  Hipi is now a separate app, no longer on the ZEE5 app. However, if you are registered on ZEE5, you can use the same login credentials to log on to Hipi. If you are not registered on ZEE5, you can register directly on the Hipi app. And then, you can ...