My Notifications & Messages
My Notifications & Messages
Need help with your app notifications or messages ? Find the answers to your queries below. In-app notification Notifications list will not load I cannot receive in-app notifications I have read all notifications, however an unread dot still ...
I cannot receive messages from other people
To send messages to or receive message from another user, both of you need to be following each other. Check if you are also following the person who is trying to send you a message.
I cannot send messages to other people
To send to or receive messages from another user, both of you need to be following each other. Check whether the person you are trying to message is also following you back.
I cannot find the message button
To send messages to or receive a message from another user, both of you need to be following each other. Perform the following steps to send message to another user: Got to the user’s profile. Click on the three dots on top right of the screen. ...
I cannot receive push notifications
Enabling notifications for the ZEE5 app will help you receive HiPi notifications as well. Check whether you have provided necessary notification permissions to the ZEE5 app.
I have read all notifications, however an unread dot still appears on the notification icon
If you read the notifications while offline, the red dot may still be active. On connecting back to the internet, this red dot will vanish. Check whether you are connected to internet and try again.
I cannot receive in-app notifications
Enabling notifications for the HiPi app will help you receive HiPi notifications as well. Check whether you have provided the necessary notification permissions to the ZEE5 app.
Notifications list will not load
You will need an active internet connection to view notifications list. Check if you are connected to the internet and try again.