Video or Audio

Video or Audio

Need help to create and publish your Hipi videos?
Please select the category which best suits the issue you’re facing. 

Recording & playing videos

We're here to help! Please select the issue you're facing below: 

Video is unable to play
Video is stutter with playing
Video stops playing halfway
The video and audio are out of sync
Videos is blurry while playing
Video is blurry/mirrored while recording
I cannot find the speed bar
HiPi cannot access my camera/ microphone

Adding effects

We're here to help! Please select the issue you're facing below: 

I cannot find certain filters or effects
Filters/ effects do not work properly
I cannot download certain songs
I cannot find the songs I have added to favourite list
I cannot find certain users, sounds, tags

Saving video

We're here to help! Please select the issue you're facing below:

Posting videos

We're here to help! Please select the issue you're facing below: 

I want to delete my uploaded video

Sharing videos

We're here to help! Please select the issue you're facing below: 

I cannot share videos
I cannot share videos to certain platforms
Video does not work properly after sharing

Video missing

We're here to help! Please select the issue you're facing below:

My video was taken down due to violation of community standards